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The great disaster following publicity bandwagon

There's been a disturbing set of events which has happened over the past few days. A train came off the tracks in Cumbria, killing one person, which is fairly disturbing in itself, but not what I'm referring to. I'm more worried about the great media bandwagon that has now inevitably churned into action.

What prompted me to be worried is the news in this morning's paper that one of the crash survivors has "demanded answers" and wants the world to "prove that rail travel is safe". Why is this headline news? Why is this person being listened to? He, along with many others, survived the crash, which I agree is a good thing, but how does this give him the right to "demand answers" from the enquiry? Personally, I'm keen for the enquiry to actually come up with some reasons behind what happened, because that's where the "learning" bit of the "learning from mistakes" comes in. But I don't have a throng of reporters outside my door waiting to hear about what I want. Why is this? It's because I'm not a railway expert and therefore not really qualified to comment on the railway, it's management structure, it's processes etc.

But wait a minute, this guy in my morning's paper isn't an expert either. Somehow, he's managed to get the press to listen to him, just because he was a victim of the accident. Now, I agree that questions like "What was it like" and "How are you feeling" are valid questions to ask a crash survivor, because I'd argue it's questions they're qualified to answer. Random demands for "proof" that the railways are safe and that the enquiry produces "answers" are nonsensical ramblings. Does this person (and the rest of the world) honestly think "Oh, well, we were just going to bungle this enquiry and say nothing much, but now a victim has demanded answers! Better pick up the phone and actually try and figure this thing out then."?

Of course, there are industry commentators and analysts (for example, Christian Wolmar whose columns I was reading years ago) who are in a good, non-biased position to take an objective view of what happened and what should be done about it. No doubt such experts are aware of rail standards and guidelines, as well as other technical things like how points actually work. So please, great media, report on what people with a clue are saying, not on the fact that a person who was involved in an accident (and therefore has an emotional involvement with the entire subject) is suddenly "demanding answers" and may the god of the earth strike down every living person unless he gets them.

Whilst I'm being cynical, I noticed this article on the BBC site, which seems to be nothing more than a solicitor who has previously made money representing train crash victims trying to drum up business around this particularly incident. Why is this news? "Solicitor who makes a living from train accidents demands inquiry (probably involving lots and lots of solicitors/barristers/whatever) into train accident!". Shock horror. Who'd have thought?

So please, can everyone stop being excited about the fact that people are demanding things? The general public does care about the answer to the question "What happened and why?" and there are groups of people who will work for months trying to figure that one out as accurately as possible. Lets just wait for the facts to come out and then get excited. Victims and lawyers jumping up and down saying "OMG trains aren't safe someone must be to blame for this who can we get money out of!?" really doesn't help anything.

Comments

radiac - Feb. 27, 2007, 1:16 p.m.

That's why I've given up on the news - it's all just sensational pap in a quest for ratings. In any given week the headlines will consist of a story about how children are in danger from paedophiles/food/cars/teachers, and how a politician visited somewhere and/or talked to someone, but didn't actually do anything or say anything of interest. There will be a story about how civil rights are being eroded (they won't mention it directly, just imply that fringe nutjobs are upset), something about how we should fear/embrace immigration/minorities/terrorism, a few stories about how a celebrity has married/died/got drunk/gone insane, and probably something completely out of left field that nobody really cares about, just to pad out to the full time. Accidents like a rail crash are a goldmine - you can pad the news out for days just by sending a man into a muddy field in the rain, to paraphrase a statement issued by e-mail from an office in London. You could make news suck less by making it give an appropriate focus to a story based on how important it is. If there's nothing new that happened, give an update on old important stories around the world. Every so often explain the history behind the Ethiopian interest in Somalia, or why it matters if the FTSE loses 150 points in a day. I'm sure the majority of people don't know, and would benefit from learning a bit more about their world. But then if it's not about Britney or bombs, they're just not going to watch or read it - and that means less money. Media, politics and values in our society are fundamentally flawed in so many ways - and if anyone ever found a solution, nobody would ever listen to them.

Andrew - March 1, 2007, 11:55 a.m.

The thing is though, that real news should be about reporting facts. "Bomber blows up school" or "FTSE drops 117 points" are both examples of fact-based headlines for news that is important to hear. "Man demands chocolate sprinkles on all muffins" is, again, a fact but not necessarily relevant, and by publicising this guy's opinion on baked products, the media is implicitly being unbiased. There's a place for media commentary and that's in commentary columns. Not on the front page. News people, give me facts that are unbiased and relevant please.

Graham - March 5, 2007, 7:33 a.m.

I demand chocolate sprinkles on all muffins!

radiac - March 12, 2007, 12:49 p.m.

I second your demand. Perhaps we should start a petition. Where's that govt website?

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